Groups

Group visits are considered to be for all those visitors that arrive at the Museum as part of a previously formed and organised group, accompanied by either a guide or teacher, and made up of between 8 and 30 people.

Conditions of group visits

The Museo Nacional del Prado has established a system to regulate and arrange group visits in order to ensure greater use of the Museum’s resources and to optimise the circulation of visitors. Minimising the consequences of the potential excess of visitors guarantees, on the one hand, the enjoyment, contemplation and study of the Collection, whilst also preserving and conserving the artworks.

There are three group categories:

  • Education Group
  • Cultural Group
  • Tourist Group

Group visits must fulfil the following requirements:

  • The maximum number of people per group is 30, including either a guide or teacher
  • In all instances, booking the day and time of the visit through the booking and ticket sales system on the Museum’s website is required: (www.entradasprado.com), This must be confirmed 24 hours before the visit, and 48 hours for visits taking place between 9 and 10 a.m.
  • Groups must ensure that they arrive at the Museum in plenty of time (at least 15 minutes before time slot allocated to begin the visit), in order to complete all administrative procedures prior to the visit.
  • The duration of the guided visit is limited to 1 hour and 30 minutes. The head of the group must make the groups’ sticker, stipulating the time established for the visit, visible. Once this time has elapsed, the group may disperse and can continue their visit individually.
  • Groups from The Art of Educating programme may request an independent visit, accompanied by a teacher, before or after the interactive or guided tours, in which case a sticker for the corresponding group, showing the maximum visiting time, must be requested from a member of the visitor assistance staff located in the access point.
  • In order to reduce noise levels in the exhibition rooms, visitors are obliged to use, with the exception of students under 18 years of age and visits at 9 a.m., the Group Guiding System (microphone and earpiece) that allows group members to hear the guide’s explanations clearly through a wireless microphone and earpiece. The Museo Nacional del Prado also has a rental service available to groups without their own devices.
  • Groups must arrive at the Museum with their own guide or teacher, unless they are visits for ‘The Art of Educating’ programme, in which case they will be accompanied by one of the Museum’s educators.
  • Conditions for group visits to temporary exhibitions will be established by adhering to the characteristics of each particular exhibit, with limits to the number of members as well as the days and time slots if necessary, depending on the volume of visitors.
  • In order to speed up access to the Museum, all group members are advised to leave backpacks and luggage on the bus. There is the possibility of leaving bags, coats, umbrellas, etc. in trolleys set up for this purpose, which can be found in the cloakroom inside the Museum.
  • The capacity and general visiting hours regulating group visits can be subject to isolated variations at specific times when there is a greater influx of visitors to the Museum.

Education Groups

  • For groups made up of school pupils (Primary, Secondary, Sixth Form, Vocational Training) or university students, access to the Museum is free of charge
  • Education groups’ visit to the Museum can be independent or with the Museum’s teaching support:
    El arte de educar. Logotipo
  • Visitors under 14 years of age cannot visit the Museum individually and must always be accompanied by an adult

Access

The interactive or guided visits to the education programme ‘The Art of Educating’ are accessed through the Galería Jónica Sur.

The visits-workshops within the ‘The Art of Educating’ programme are accessed through the Plaza de Murillo.

Education groups with an independent visit can gain access through the Puerta de los Jerónimos (passing through ticket offices 1 and 2 in the Plaza de Goya beforehand) or through Puerta de Murillo, Monday to Friday from 10 a.m. to 2 p.m.

Access and all details for group visits can be found in the booking confirmation email.

Very important: Group visits are self-guided, except in the case of activities within the ‘The Art of Educating’ programme. Groups must arrive at the Museum with their own guide or teacher.

Pupils from Infant, Primary, Secondary and Sixth Form education must be accompanied at all times by either a tutor or teacher in charge of the group.

The Group Guiding System (radio-guide transmitter) is obligatory for university groups.

Cultural Groups

  • Cultural groups, made up of people that belong to cultural collectives such as associations, institutions, foundations and post-graduate schools linked to Fine Arts, will benefit from a 50% discount on the admission price, with previous accreditation through the Visitor Assistance Centre.
  • Ticket payments will be made on the same day of the visit in the Museum’s ticket office

Access

Access for cultural groups is via the Puerta de los Jerónimos (passing through ticket offices 1 and 2 in the Plaza de Goya beforehand).

Access and all details for group visits can be found in the booking confirmation email.

Very important: Group visits are self-guided. Groups must arrive at the Museum with their own guide or teacher. Use of the Group Guiding System (radio-guide transmitter) is obligatory.

Tourist Group

  • The admission price for each person belonging to the Tourist Group is €14 per visit. People that make up this type of group will not be able to individually benefit from the free entry policy, nor are they eligible for a reduction.
  • Ticket payments will be made beforehand via the online purchase systems made available to visitors.

Access

Puerta de los Jerónimos (passing through ticket offices 1 and 2 beforehand).

Very important: Group visits are self-guided. Groups must arrive at the Museum with their own guide or teacher. Use of the Group Guiding System (radio-guide transmitter) is obligatory.

Group Guiding System

During group visits, the use of the wireless Group Guiding System, comprised of a microphone and earpiece that enable the guide’s explanations to be heard clearly, is obligatory, with the exception of school groups.

The Museum has a rental service available for those groups without their own devices: €1 per person.

Due the needs of the service, access points for groups may undergo changes.

 
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