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To ensure a pleasant visit for all, please read the visitor rules before visiting the Museum.


  • Access to the temporary exhibitions requires a time pass.
  • To visit the museum in a group, you must buy the tickets at least 24 hours in advance (72 h in the case of private visits from 9 am to 10 am).
  • Children under 14 years old must be accompanied by an adult.
  • Photographs and recording are not permitted, and eating and drinking is not allowed except in the authorised spaces.
  • Cloakroom capacity is limited.

Visitor rules

Recommendations for the visit

  • Purchase your tickets online.
  • Visit the Museum at the time on your time pass.
  • Use digital resources to help us take care of the environment.
  • Consult the visitor rules before visiting the Museum.

Frequently asked questions

COVID 19 recommendations

  • Use of a face mask is required.
  • Maintain the recommended distance from others (1.5 m).
  • Capacity control in the galleries.
  • Credit card payment recommended.

Visitor Service Centre

+34 910 68 30 01

Things to do in the Museum today

Click here to see the calendar

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