Groups

Terms and conditions for group visits

• Reservations are required and must be made at least 24 hours in advance through Visitor Services by calling: +34 902 10 70 77.
• Group visits are made up of 8 or more people, up to a maximum of 30 people per group.
• For those groups for which the museum requires the use of a group guide system, if the group does not provide this equipment, each person must pay a fee of 1 euro for this service, in addition to the ticket price.
• Groups may remain in the museum for a maximum of one and a half hours. After this time, the group must break up and individual members may continue to visit on their own.
• In certain cases, an exception may be made and groups may be allowed access to temporary exhibitions. In this case, new terms and conditions for the visit will be established with regard to entrance times, visit duration and maximum group size, etc., in accordance with the criteria established by the museum to ensure visit quality. The conditions and prices for each group type will be the same.
• The quotas and distribution of visiting hours which govern group visits may temporarily be subject to change at specific times when the museum is at top capacity.

Educational groups

• Educational groups made up of school (primary, secondary, upper secondary, vocational training) or university students may visit the museum free of charge.
• In order to qualify as an educational group, a letter of introduction must be presented at the museum ticket office. This letter must include the following information: educational institution details, students' academic details, number of visitors and the date.
• Museum visitors under the age of 14 must be accompanied by an adult at all times.

Hours

Monday to Saturday from 10am to 4.30pm

Sundays and holidays from 10am to 3.30pm

Access

Murillo Entrance

Muy importante: Primary, Secondary and High School, must be accompanied always by the tutor or teacher in charge of the group

Educational group visits are not guided. Students do not bring backpacks the day of his visit to the Museum

Very important: Group visits are not guided. The use of the Group Guide System (audio guide) is required for university students.

Cultural groups

• The ticket price for each member of cultural groups is € 5 per visit. Tickets are valid for the entire day.
• Members of cultural organizations such as associations, institutions, foundations and postgraduate schools associated with the fine arts are entitled to a 50% on the ticket price.
• Cultural groups wishing to visit the Museum should contact the Visitor Services Centre 902 10 70 77 and send your request to fax number 901 70 65 41
• This type of ticket must be reserved and purchased in advance using the telephone and online systems provided for visitors.
• In order to receive this discount, a letter of introduction from the organization certifying that the visitors are members of the institution must be presented at the ticket office. This letter must include the organization's details, number of visitors, and date and time of the visit. This information must be up-to-date. If it is determined that the group does not meet the requirements to receive this discount, each member of the group must pay the 5-euro difference between the discounted rate and the price of general admission.

Hours

Monday to Saturday from 2.30pm to 4.30pm

Sundays and holidays from 2.30pm to 3.30pm

Access

Los Jerónimos Entrance

Very important: Group visits are not guided. The use of the Group Guide System (audio guide) is required for university students.

Tourist groups

• The ticket price for each member of tourist groups is € 10 per visit. Tickets are valid for the entire day.
• This type of ticket must be reserved and purchased in advance using the telephone and online systems provided for visitors.
• Individual members of tourist groups may not take advantage of free or reduced ticket prices.

Hours

Monday to Saturday from 10am to 4.30pm

Sundays and holidays from 10am to 3.30pm

Access

Los Jerónimos Entrance.

Very important: Group visits are not guided. The use of the Group Guide System (audio guide) is required for university students.

Group guide system

€ 1.00 per person

Group guide system

The use of the audio guide system for groups is required. The system is comprised of a microphone for the guide and earphones for each member of the group.

Purchase can be made through the Web page at time of reservation or at the audio guide counters in the Museum (Sala de la Musas)

Price for Group Guide System

€ 1.00 per person

Group access may be subject to change due to service requirements.